WEDDINGS TERMS & CONDITIONS
20 Market Square, Bicester, Oxon, OX26 6AD
When a wedding date is booked a £100 booking fee is required Made payable to Signature Flowers Bucks and Oxon Ltd. This is payable to HSBC, Sort Code: 40-10-16 Account Number 71507877. If, for any reason you decide to cancel your wedding this booking fee is non – refundable. If you decide to postpone your wedding we will hold your deposit until your wedding goes ahead. The £100 deposit is subtracted from your final wedding bill.
Once your wedding date is booked with us you should book a further consultation with us approximately six weeks before your wedding. This is to finalise the flower content, and number of arrangements / buttonholes etc.
We order your wedding flowers approximately ten days before your wedding date, dependent on type of flower chosen, therefore no changes can be made after this date. We will, however be able to make small increases e.g. numbers of buttonholes / corsages.
A quotation for the cost of your wedding flowers will be sent out to you after your initial consultation with our floral artist. This is only a guide price and may be subject to change due to the market cost of the flowers at the time of ordering and due to any changes you make nearer to the wedding day. A final cost for your wedding flowers will be sent out to you after your final consultation with us.
We require a signature when you receive your flowers to say that they have arrived in perfect condition and that the number of items are correct. Any queries must be raised within 1 hour of delivery.
Availability of fresh flowers
As fresh flowers are a living product there are occasions that a particular flower may be unavailable. Whilst every effort is made to source the product sometimes we are physically unable to use a particular flower. All fresh flowers are subject to availability and stringent quality checks. Signature Flowers, reserves the right to use a similar flower in place of the previously chosen flower.
Wedding Bouquet Design Service
All design photos provided by Signature Flowers are subject to Copyright law – The Copyright, Designs and Patents Act 1988 – and cannot be shown to, copied or used by any other florist or floral designer. All designs are the property of Signature Flowers and if you choose not to use Signature Flowers to provide your wedding flowers, all pictures must be returned without being copied.
A deposit of £100 cash may be required on hired items. Any missing or damaged items must be paid for in full. All hired items must be returned by the hirer within 48 hours unless special arrangement has been made. Collection of hired items can be arranged as a chargeable extra. Cash deposit will be returned upon all hired items received in original condition.
Final payment is due 28 days before the wedding. Signature Flowers, reserves the right to cancel any wedding flowers, if payment is not made by the due date. We are not obliged to offer any compensation for inconvenience caused.
A binding contract will be entered into upon receipt of deposit. All products remain the property of Signature Flowers until paid for in full.
Cancel contract by you
If you cancel your contract with Signature Flowers, your deposit is non-refundable.
English law shall apply. E&OE
All prices are in UK Pounds Sterling